Welcome to Student Services

We are here to stand by your side every step of the way—before, during, and after your studies. From academic guidance to health, well-being, and financial support, we’re committed to providing everything you need to thrive and succeed.

Current students are encouraged to connect with their designated Student Success Officer or Personal Academic Tutor. Never hesitate to seek support.

Additionally, our online guides are filled with practical tips and strategies to manage stress, improve study skills, and maintain balance in your daily life, ensuring both your well-being and academic success.

External Signposting

You can also access external signposting services for additional help. We have curated the following for your convenience.

Welcome to Student Services

Health and Well-being


Crisis Support:

Crisis support is vital for students facing emergencies, ensuring they have immediate access to help when they need it most. Call Samaritans (116 123) for confidential support. Or get local mental health crisis services from Sutton Crisis Café.


Confidential Advice & Support: 

Confidential advice fosters a safe environment where students can discuss personal issues, crucial for emotional wellbeing and academic focus. Call Samaritans (116 123) for confidential support, or see Sutton Information, Advice & Support Service.


Wellbeing Support:

Wellbeing support is vital for students' emotional and physical health, enabling them to thrive academically and personally. See local wellbeing services and mental health hotlines such as local NHS services.


Dental Services:

Access to dental care ensures students maintain their physical health, which is essential for their overall wellbeing and academic performance. See NHS dental services in Sutton.


Mental Health Support:

Mental health support is essential for addressing rising concerns among students, helping them maintain focus, resilience, and overall wellbeing. For local mental health services see Sutton Council Mental Health Support. and Mind.


Addiction Help:

Access to addiction support is vital for students struggling with substance use, allowing them to seek help, improve their well-being, and focus on their studies. More information is available from Gov UK and Sutton Council


Disability Advice:

Disability advice promotes equitable access to education and resources, ensuring that all students can participate fully in academic life. See Disability Rights UK  and local support groups at Sutton Council.

 

Living in Sutton

Transportation Support:

Transportation support helps students navigate local travel, ensuring they can access the School and other essential services conveniently. See local transport information such as TfLfor student discounts and travel options.


Academic Space and Support:

Academic support is crucial for students to excel in their studies, enhancing their knowledge, skills, and confidence, which reduces stress and improves overall performance. Explore the Sutton Library providing research resources and study space.


Accommodation Support:

Housing advice ensures students find safe and suitable accommodation, which is vital for their security and comfort, directly impacting their ability to study. See Sutton Council and consult local estate agents. Also, Shelter offers housing advice and support services in Sutton.


Childcare Services:

Childcare support is essential for student parents to balance their academic and personal responsibilities, enabling them to succeed in both areas. Sutton Information Hub provides advice on local facilities.


Diversity Support:

Diversity support ensures that all students feel included and valued, fostering a positive and respectful community that enhances their educational experience. See Stonewall, Race Equality Councils and Sutton Council.


Financial Advice:

Financial advice helps students manage their finances effectively, reducing stress and allowing them to focus on their studies without financial burdens. Citizens Advice provides comprehensive financial guidance in Sutton.


Legal Advice:

Legal advice is critical for students facing legal issues, providing them with the knowledge and support needed to resolve these matters effectively. See Citizens Advice for local legal aid services and advice clinics for tenancy rights and immigration concerns.

 

Community Support


Peer Support Groups:

Peer support groups provide a sense of community and understanding, allowing students to share experiences and build connections. Local mental health charities may offer peer support groups for various issues. See Sutton MAPS.


Religious and Spiritual Support:

Religious and spiritual support offers community and guidance for students of diverse faiths, contributing to their emotional wellbeing and sense of belonging. Explore Sutton Community Works. See local faith organisations and interfaith groups (e.g., Sutton Churches).

 

International Students

International Students Support:

Support for international students helps them navigate cultural and practical challenges, promoting integration and enhancing their educational experience. UKCISA (UK Council for International Student Affairs) offers guidance on immigration and support.


Cultural Support Services:

Cultural support assists international students in adjusting to a new environment, enhancing their academic and social experiences. See local cultural centres and community groups from Sutton Council.


English Language Support:

English language support is essential for non-native speakers to improve their communication skills, significantly impacting their academic success and social integration. See WordUp.

 

Employment and Skills

Skills Support:

Skills support enhances students' employability by providing training and development opportunities, crucial for their future success in the job market. See local employment agencies and workshops (e.g., Sutton Jobcentre Plus) and Sutton Business Support.


Careers Support:

Career support prepares students for future employment, helping them develop the skills and confidence needed to succeed in the job market. National Careers Service provides career advice and job search support.

FAQs

The School is committed to promoting equality, diversity, and inclusion, and adheres to the Equality Act 2010. We strive to ensure fair access for all students, including those with disabilities, long-term health conditions, or specific needs. The School provides reasonable adjustments to support students in both the admissions process and during their studies, ensuring that no academically qualified applicant is denied admission due to a disability if adjustments can be made.

Applicants are encouraged to disclose any disabilities or needs early in the application process so that the Admissions and Student Success Teams can arrange appropriate support. This may include an assessment for reasonable adjustments and, if required, the development of a Learning Support Plan (LSP). All information is handled confidentially in line with our privacy policy.

We continue to provide support once you are enrolled, and our dedicated Student Success Team works closely with you to ensure that any necessary adjustments are in place, creating an inclusive environment where all students can thrive.

Your wellbeing is a priority. Under our Student Resources, Support, and Wellbeing Policy, we offer comprehensive support to ensure you have everything you need during your time with us.

If you fall ill while on campus, you should visit our Student Success Team, based at our South London site. They will provide general wellbeing support and can help with any concerns you may have. If you're away from campus, you can still contact the team for assistance.

All staff are here to support you, and we also provide signposting to further resources if needed. You’re never alone, and we’re committed to ensuring your wellbeing throughout your studies.

Sutton, located in the vibrant city of London, is an exceptional place to pursue your studies, especially if you're interested in innovative degrees within the STEM (Science, Technology, Engineering, and Mathematics) fields. Renowned for its commitment to STEM education, Sutton fosters a creative and collaborative environment for students and professionals alike.

The area is home to a thriving research community, highlighted by The London Cancer Hub, which focuses on advancing cancer research and treatment. This hub not only underscores Sutton's reputation in the life sciences but also provides a broader context of innovation that permeates the region.

Living in Sutton offers a high quality of life, with beautiful parks, excellent local amenities, and a friendly, welcoming community. The suburb’s convenient transport links to central London allow you to explore the city’s rich cultural offerings, networking opportunities, and diverse social scene, all while enjoying the tranquillity of suburban living.

Our South London campus provides an ideal environment for engaging in extracurricular activities, both academic and social. The School offers a variety of spaces for students to connect with staff and peers, including areas for events, recreational spaces, and study zones with high-speed internet. Our community events, overseen by the Directors of Student Services and Operations, are designed to bring students together for both academic collaboration and social interaction.

The School organises regular events and activities, which allow students to build relationships and get involved in the wider campus community. Whether you're interested in academic clubs or social gatherings, there are many ways to enhance your student experience beyond the classroom.

The School does not offer on-campus accommodation. However, we can assist by connecting you with local accommodation agents who can help you find suitable housing options nearby. We encourage you to reach out early to explore local housing opportunities.

To stay updated on campus events and activities, we encourage you to regularly check the Automated Governance System (AGS), our official website, and follow our social media channels.

In addition to contacting the Student Success Team at studentsuccess@lsi-ac.uk, or any member of staff, general information is also available on our Student Services page on the website. We're here to ensure your experience with us is smooth and successful, so please feel free to reach out to us at any time.