Company number: 12497951
6 Sutton Park Road, Sutton, SM1 2GD

Website Terms and Conditions

Policy Statement

The School is committed to maintaining clear and transparent Website Terms and Conditions. Our policy ensures that users understand their rights and obligations when accessing our website. We provide comprehensive guidelines on acceptable use, intellectual property rights, and dispute resolution. This commitment upholds a fair and secure online environment for all users, supporting compliance and trust.

Principles

  • Clear User Rights: The terms must clearly define users' rights and responsibilities, ensuring they understand what is expected when using the website.
  • Acceptable Use: Outline acceptable and prohibited uses of the website to prevent misuse and protect the institution's interests.
  • Intellectual Property: Specify the ownership and rights of content and materials on the website, including restrictions on copying or distributing them.
  • Privacy and Data Protection: Include information on how user data is collected, stored, and protected in compliance with applicable data protection laws.
  • Limitation of Liability: Limit the institution's liability for any issues arising from the use of the website, such as errors or interruptions in service.
  • Dispute Resolution: Provide a clear process for resolving disputes or complaints related to the terms and conditions.
  • Changes to Terms: State how and when the terms may be updated, and how users will be informed of such changes.
  • Governing Law: Indicate the legal jurisdiction under which the terms are governed, ensuring users are aware of the applicable laws.

Regulatory Context

This Policy has been developed in line with the applicable laws, regulations, regulatory advice, and sector best practices, including the following:

Authority Name Url
UK Government Data Protection Act 2018
Legislation aimed at controlling the processing of personal data, laying down principles with respect to the processing of personal data, and the rights of data subjects
Office for Students (OfS) Regulatory Notices and Advice
Regulatory notices are additional information about OfS' regulatory requirements and are part of the regulatory framework. Regulatory advice helps providers understand and meet OfS requirements.
Quality Assurance Agency (QAA) The Quality Code
This code represents a shared understanding of quality practice across the UK higher education sector, protecting public and student interests and championing the UK's reputation for quality.
Quality Assurance Agency (QAA) Advice - Learning and Teaching
Information Commissioner's Office (ICO) Guide for higher education institutions
Provides guidance for higher education providers on their obligations under data protection law.
JISC (Joint Information Systems Committee) Digital Infrastructure Guidelines
Guidelines for universities and colleges in the UK on how to manage their digital infrastructure.

1. Introduction

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Welcome to the official website of the London School of Innovation (LSI), accessible at lsi-ac.uk. These terms and conditions (the "Terms") govern your access to and use of our website. By accessing or using this website, you agree to comply with and be bound by these Terms, which constitute a legally binding agreement between you and LSI. If you do not agree with any part of these Terms, you must not use our website. Please review these Terms regularly as they may be updated from time to time.

2. Who We Are

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  • Institution Name: London School of Innovation (LSI)
  • Registration Number: 11942630
  • Address: 6 Sutton Park Road, Sutton, Greater London, United Kingdom, SM1 2GD
  • Data Controller: London School of Innovation (LSI)
  • Data Protection Officer (DPO): Director of Technology 
  • Contact Information:
  • Email: webmanager@lsi-ac.uk
  • Phone: +44 (0)203 507 0033

3. User Responsibilities and Conduct

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A. Accurate Information
When submitting information, especially via any forms on our website, you must ensure that all details provided are accurate, complete, and up-to-date. Providing false or misleading information can result in inaccurate processing, the suspension or termination of your access to the website, as well as potential legal consequences. This requirement is in line with the principle of good faith under English contract law.

B. Prohibited Activities
You must not engage in any activities that disrupt, impair, or otherwise interfere with the functionality or performance of our website. This includes, but is not limited to, attempts to overload or attack our systems, misuse of website features, or causing harm to other users. Such activities are prohibited under the Computer Misuse Act 1990, which addresses unauthorised access to computer systems.

C. Copyright Compliance
All intellectual property rights in the content and materials available on the website are owned by LSI and/or our licensors. You must not infringe upon these rights by reproducing, distributing, or otherwise using copyrighted materials without our explicit permission. The Copyright, Designs and Patents Act 1988 protects our content, and any breach of these rights could result in legal action.

D. Lawful and Proper Use
You are permitted to use the website only for lawful purposes and in accordance with these Terms. Misuse of the website, including any illegal activities or actions that contravene these Terms, is strictly prohibited. This ensures compliance with various English laws, including those relating to data protection and online conduct.

E. Respect Privacy
You must respect the privacy of other users and not collect, store, or share personal data without consent. Our Privacy Policy outlines how we handle personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

F. Compliance
Your use of the website must comply with these Terms, applicable laws, and applicable LSI policies. Non-compliance with these Terms, applicable legal standards, and LSI policies, may result in the suspension or termination of your access and potential legal action.

G. No Commercial Use
You may not use the website for any unauthorised commercial purposes, including promoting or selling products or services, without prior written consent from LSI. This restriction is intended to protect the integrity of our educational resources and ensure that our website is used in a manner consistent with its purpose.

H. Report Issues
If you encounter any security vulnerabilities, technical issues, or inappropriate content, you are encouraged to report these issues to us promptly at the contact information below. This helps us maintain a safe and secure environment for all users.

I. Prohibition of Hacking
You must not attempt to hack, alter, or misuse any part of the website or its associated systems. Engaging in such activities is a violation of the Computer Misuse Act 1990 and may result in legal action, including potential criminal charges.

J. Notification of Changes
By using the website, you agree to periodically review these Terms to stay informed of any changes. Continued use of the website following updates constitutes acceptance of the revised Terms.

4. Intellectual Property

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A. Ownership
All content and materials on the website, including text, graphics, logos, images, and software, are owned by LSI and/or its licensors. These materials are protected by copyright, trademark, and other intellectual property laws.

B. Use of Materials
You may download or print materials from the website solely for personal, non-commercial use. Any other use, including commercial exploitation, reproduction, or distribution of our content, requires our prior written permission. Any unauthorised use is a breach of our intellectual property rights and may result in legal action.

5. Disclaimers

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A. Website Information
The information provided on the website is for general informational purposes only and is subject to change without notice. We strive to ensure the accuracy of the information but do not guarantee its completeness or up-to-date status. The website and its content are provided "as is" and "as available," without any warranties or representations. The website does not constitute a contract or offer, and reliance on any information provided is at your own risk.

B. Limitation of Liability
To the fullest extent permitted by law, LSI shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of or inability to use the website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses. This limitation of liability is in line with English legal principles, including the Unfair Contract Terms Act 1977, which regulates exclusion clauses in contracts.

6. Force Majeure

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LSI shall not be liable for any failure to perform its obligations under these Terms if such failure is due to an event beyond our reasonable control, including but not limited to natural disasters, war, terrorism, or other unforeseen events. This clause is consistent with common law principles regarding force majeure and the allocation of risk in contract performance.

7. Cookies

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Our website uses cookies to enhance user experience. Cookies are small data files stored on your device that help us remember your preferences and improve our services. By using the website, you consent to the use of cookies in accordance with our Cookies Policy. You can manage your cookie preferences through your browser settings.

8. Uploads and User Content

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A. Content Submission
Users who upload any content to the website acknowledge that such content is non-confidential and may be used by LSI for any purpose, including promotional activities. Users must comply with these Terms and are liable for any breaches. By submitting content, you grant LSI a non-exclusive, royalty-free, perpetual licence to use, reproduce, and display the content.

B. Content Monitoring
LSI reserves the right to monitor, review, and remove any content that violates these Terms or is deemed inappropriate. Users are responsible for ensuring that their contributions comply with our guidelines and do not infringe on the rights of others.

9. Links to External Websites

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The website may contain links to external websites, such as social media sites, for convenience. LSI does not control or endorse the content of these external sites and is not responsible for their privacy practices or content. Users should review the terms and policies of any external websites they visit. We are not liable for any loss or damage arising from your use of these external sites.

10. Governing Law and Dispute Resolution

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A. Governing Law
These Terms are governed by and construed in accordance with English law. For consumers, disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. If you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland. If you are a resident of Scotland, you may also bring proceedings in Scotland.

B. Dispute Resolution
In the event of a dispute, parties agree to first seek resolution through mediation at the Centre for Effective Dispute Resolution (CEDR). If mediation is unsuccessful, disputes may be resolved through arbitration at the London Court of International Arbitration (LCIA), in accordance with the LCIA’s rules.

11. Contact Us

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If you have any questions or concerns regarding these Terms, please contact us at:

  • London School of Innovation (LSI)
  • Email: webmanager@lsi-ac.uk
  • Phone: +44 (0)203 507 0033

Metrics and KPIs

The following metrics will be measured and regularly reviewed as key performance indicators for the School to ensure the effectiveness of this policy and associated operations.

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Acceptable Use Compliance
Track and resolve at least 95% of reported cases of unacceptable use of the website within 10 business days.
Maintains a secure online environment by addressing misuse promptly.
Legal Compliance
Conduct annual audits to ensure that the Website Terms and Conditions comply with relevant UK laws and regulations.
Ensures the terms are legally sound and protect the institution from legal risks.
Review Frequency
Review and update the Website Terms and Conditions every 12 months or sooner if significant changes occur in laws or practices.
Ensures the terms remain current and in compliance with legal requirements.
Term Clarity
Achieve a readability score of at least 70% for the Website Terms and Conditions, as measured by readability tools.
Ensures that the terms are written clearly and are understandable to users.
Terms Accessibility
Ensure that the Website Terms and Conditions are accessible from every page of the website. The link must be available and functional at all times.
Guarantees users can always review the terms, ensuring compliance and transparency.
Policy: Website Terms and Conditions