LSI

Data Retention Schedule and Policy

Policy Statement

The School is committed to managing information and records as institutional assets through defined retention periods, secure disposal, and defensible evidence of what applied at any point in time. This policy establishes the School’s Data Retention Schedule and the operating controls for retention, review, and disposal, aligned to the School’s Information Governance framework and Data Protection Policy. It applies to all staff and to all information the School creates or uses to operate the institution and evidence compliance, including student lifecycle records, assessment evidence, complaints and appeals, safeguarding and Prevent evidence, finance and audit records, supplier and contract records, and governance minutes, approvals, registers, and policy versions. The policy ensures information is retained only for as long as required for legal, regulatory, and operational purposes, and that disposal is secure, auditable, and proportionate to risk.

Principles

  • Compliance: Adhering to legal and regulatory requirements governing record retention.
  • Transparency: Providing clear guidance on record retention periods and disposal procedures.
  • Confidentiality: Ensuring the confidentiality of sensitive records throughout their lifecycle.
  • Accessibility: Facilitating appropriate access to records during retention periods.
  • Efficiency: Retaining records only for as long as operationally necessary or legally required.
  • Security: Safeguarding records against unauthorised access, loss, or damage.
  • Review: Periodically reviewing retention schedules to reflect changes in legislation and operational practices.
  • Accountability: Assigning clear ownership and responsibility for record management.
  • Environmental Considerations: Disposing of records in an environmentally responsible manner.
  • Data Minimisation: Limiting the volume of data retained to the minimum necessary.
  • Auditability: Enabling effective audits of record-keeping practices and compliance.
  • Continuous Improvement: Actively seeking to refine record retention and disposal practices.

Regulatory Context

This Policy has been developed in line with the applicable laws, regulations, regulatory advice, and sector best practices, including the following:

Authority Name Url
UK Government Data Protection Act 2018
Legislation aimed at controlling the processing of personal data, laying down principles with respect to the processing of personal data, and the rights of data subjects
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Office for Students (OfS) Regulatory Notices and Advice
Regulatory notices are additional information about OfS' regulatory requirements and are part of the regulatory framework. Regulatory advice helps providers understand and meet OfS requirements.
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Quality Assurance Agency (QAA) The Quality Code
This code represents a shared understanding of quality practice across the UK higher education sector, protecting public and student interests and championing the UK's reputation for quality.
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Quality Assurance Agency (QAA) Advice - Learning and Teaching
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Information Commissioner's Office (ICO) Guide for higher education institutions
Provides guidance for higher education providers on their obligations under data protection law.
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JISC (Joint Information Systems Committee) Digital Infrastructure Guidelines
Guidelines for universities and colleges in the UK on how to manage their digital infrastructure.
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Retention Period

The School maintains a Data Retention Schedule that defines retention periods by record category and purpose, in line with the School’s legal, regulatory, academic, and operational obligations and the storage limitation principle under the UK GDPR and Data Protection Act 2018. Retention periods are not applied as a single blanket timeframe. The Schedule specifies, as a minimum, retention rules for: student records; assessment evidence; complaints and appeals; safeguarding and Prevent evidence; finance and audit records; human resources records; supplier and contract records; IT and security logs where applicable; and governance records including committee minutes, approvals, registers, issue logs, assurance packs, and policy version history. Where the School must retain long-term academic record evidence to verify awards and academic history, the Schedule defines precisely what is retained long-term, the minimum data required for that purpose, the safeguards applied, the system-of-record in which the record is held, and the retention rationale. All retention decisions must be documented and defensible.

This policy supports compliance with the Data Protection Act 2018 and the UK GDPR, including the storage limitation, integrity and confidentiality, and accountability principles. It enables the School to meet its academic, regulatory, contractual, financial, and safeguarding obligations and to provide defensible evidence for regulated submissions, audit, complaints, appeals, investigations, and verification of academic awards. Retention periods and disposal arrangements are implemented through the School’s Information Governance framework, including defined systems-of-record, controlled access, and evidence retained within the governance and assurance repository where required.

Accountability for retention rules sits with the School’s Data Owners for their respective domains, in line with the Information Governance Policy. Data Owners are responsible for ensuring that retention periods, disposal expectations, and evidence requirements are defined for the records and personal data within their domains, that staff follow those requirements, and that exceptions or legal holds are identified and managed appropriately. The Director of Technology, as Information Governance Lead and Senior Information Risk Owner (SIRO), is responsible for operating the governance machinery that enables retention and disposal to work in practice, including ensuring systems-of-record support retention controls, access controls, secure deletion capability, audit logging where required, and that evidence of disposal is captured and retained. The Internal Data Protection Lead coordinates privacy compliance activity, including alignment between retention rules, RoPA documentation where applicable, DSAR handling, and personal data breach response requirements. Oversight and assurance are provided through the Executive Committee and the Quality, Compliance and Audit Committee, with Board oversight where required.

This distributed accountability model ensures that those closest to each information domain define and own retention requirements, while central governance functions provide consistent controls and assurance. The Director of Technology enables the technical and governance mechanisms that support retention and disposal, but accountability for defining what is kept and for how long remains with the relevant Data Owners.

Review and Disposal Process

The School operates a regular review cycle for the Data Retention Schedule to ensure it remains aligned to legal requirements, regulatory expectations, and operational practice. Disposal occurs only when the applicable retention period has ended and there is no lawful reason to retain the information longer, such as an ongoing complaint, appeal, investigation, audit, safeguarding matter, legal claim, or other legal hold requirement. Secure disposal must use approved methods appropriate to the format and classification of the information, including confidential waste processes for paper records and secure deletion for digital records within systems-of-record and approved repositories. Where required, the School retains evidence that disposal occurred, including what was disposed of, when, by what method, and under whose authority, so that disposal is auditable and defensible.

This process ensures compliance with data retention regulations and promotes effective data management. By regularly reviewing records and implementing secure disposal methods, we minimise the risk of unauthorised access to outdated information and protect sensitive data from potential breaches.

Data Security and Access

Records must be stored only in the School’s designated systems-of-record and governed repositories, with role-based access control applied so that users access only what they need for their role. Classification and handling rules apply throughout the record lifecycle, including during retention and disposal. Records must not be duplicated into unmanaged local trackers, personal cloud services, or informal shared drives that bypass auditability and retention controls. The School maintains technical and organisational safeguards to protect confidentiality, integrity, and availability, including access lifecycle controls, logging where required, secure backup and restoration capability for systems-of-record, and security monitoring proportionate to risk.

This policy ensures that personal data is safeguarded against unauthorised access and breaches. By clearly defining storage protocols and access controls, we create a secure environment that protects sensitive information and upholds the institution's commitment to data protection.

Version Control and Review Cycle

This policy and the Data Retention Schedule are reviewed at least annually, and sooner following material changes to systems, regulatory requirements, processing activities, or the School’s risk profile. Changes are version-controlled, approved in line with the School’s delegation arrangements, and archived so the School can evidence what applied at any point in time. The authoritative record of policy versions, schedule versions, approvals, and supporting evidence is maintained in the governance and assurance system-of-record.

Regular reviews of the policy ensure that it remains relevant and compliant with current legal standards. By maintaining version control, we promote transparency and accountability in record management practices, ensuring all staff are informed of the most up-to-date procedures.

Disaster Recovery

The School maintains backup, restoration, and resilience controls for systems-of-record so that records can be recovered following accidental deletion, system failure, cyber incident, or other disruption. Backup and restoration arrangements are monitored, restoration is tested for critical systems, and recovery objectives are reviewed. Disaster recovery arrangements must support the integrity and availability of authoritative records without creating uncontrolled parallel datasets that undermine retention controls, auditability, or systems-of-record governance.

This policy ensures that vital records are protected against loss due to unforeseen circumstances. By implementing robust disaster recovery measures, we safeguard the integrity of our data and maintain continuity in operations, thereby ensuring that essential information remains accessible when needed.

Other Relevant Policies

This policy must be read in conjunction with the School’s Information Governance Policy and Data Protection Policy, which define systems-of-record, Data Owner accountability, assurance expectations, and operational privacy controls. It also operates alongside the School’s Information Technology and Digital Safeguarding Policy, Information Technology Infrastructure Management Policy, and any relevant records management, safeguarding, assessment, academic regulations, and risk management policies that create record-keeping obligations. Where a conflict arises, the School’s Information Governance Policy and Data Protection Policy take precedence for governance, lawful processing, retention, and disposal requirements.

Integrating this policy with the IT and Data policies ensures comprehensive management and understanding of data retention practices, aligning with the School’s broader governance and compliance framework.

Changes to this Privacy Notice

This policy is reviewed at least annually, and sooner following material changes to systems, regulatory requirements, processing activities, or the School’s risk profile. Reviews, approvals, version history, and archived copies are maintained in the governance and assurance system-of-record so the School can evidence what applied at any point in time.

Regular reviews ensure the policy remains current, effective, and aligned with best practices and legal requirements, thereby maintaining its relevance and accuracy over time.

Other Notices

Privacy notices provide transparency information to individuals about specific processing activities and are maintained separately from this internal retention policy. Retention expectations stated within privacy notices must align to the School’s Data Retention Schedule and must not create inconsistent or conflicting retention commitments. The authoritative retention rules for operational use are those set out in the Data Retention Schedule governed under the School’s Information Governance framework.

These notices ensure transparency and inform you about how your data is managed across different activities, helping you understand our comprehensive approach to privacy protection.

Data Retention Schedule Table

The table below forms part of this policy and is the authoritative statement of minimum retention periods and disposal requirements for operational use.

Retention periods reflect legal, regulatory, academic, safeguarding, contractual, and operational requirements. Records must not be retained longer than necessary and must be securely disposed of in accordance with this policy.

Where litigation, complaints, appeals, safeguarding matters, audits, investigations, or regulatory requests are ongoing, disposal must be suspended under a documented legal hold until the matter is concluded.

Record Category System-of-Record Minimum Retention Rationale Accountable Data Owner Disposal Method
Student core academic record (identity, enrolment, award) SMS Permanent or long-term archive Verification of awards, transcripts, references Director of Student Services Secure deletion under controlled archive rules
Assessment evidence Assessment platform / SMS 6 years after award Appeals, academic integrity, regulatory defence Director of Education Secure deletion
Complaints and appeals AGS 6 years after closure Legal defence and regulatory scrutiny Director of Student Services Secure deletion
Safeguarding / Prevent records AGS Defined risk-based period Statutory safeguarding duties Director of Student Services Secure deletion
Finance and statutory accounts Finance system 6 years minimum Statutory requirements Director of Operations Secure deletion
Governance minutes and approvals AGS Permanent archive Institutional assurance and audit trail President / Board Secretary Controlled archive
Supplier contracts and processor agreements AGS / contract repository 6 years after expiry Legal and financial defence Director of Operations Secure deletion
Security logs (where personal data present) Infrastructure systems Risk-based, defined period Security and incident investigation Director of Technology Automated purge

This table sets out the School's data retention schedule. 

The following metrics will be measured and regularly reviewed as key performance indicators for the School to ensure the effectiveness of this policy and associated operations.

Metrics and KPIs

Accuracy of Document Disposal

Accuracy of Document Disposal

Percentage of documents disposed of securely and in compliance with the policy annually.
Ensures that confidential information is properly destroyed, protecting data integrity and confidentiality.

Incident Reporting Frequency

Incident Reporting Frequency

Number of incidents related to improper retention or disposal of documents reported each year.
Monitors issues related to policy adherence and helps address weaknesses in the system.

Percentage of Records with Defined Retention Periods

Percentage of Records with Defined Retention Periods

Percentage of records for which retention periods are clearly defined and documented.
Ensures that all records have appropriate retention periods assigned, supporting systematic record management.